At Steylo, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency in how we use it. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard it.
1. Information We Collect
When you interact with Steylo—whether by visiting our website, making a purchase, or signing up for our newsletter—we may collect the following types of information:
- Personal Details: Name, email address, phone number, and shipping information.
- Payment Information: Credit/debit card details or other payment methods, securely processed by our payment partners.
- Technical Information: IP address, browser type, and usage data collected via cookies.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Processing and fulfilling your orders.
- Improving our website and product offerings.
- Providing customer support and responding to inquiries.
- Sending promotional emails (only if you have opted in).
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Trusted Service Providers: Who assist in order fulfillment, payment processing, and website maintenance.
- Legal Authorities: If required by law or to protect our rights.
4. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze website traffic and personalize your experience. You can adjust your browser settings to disable cookies, but this may affect certain functionalities of the website.
5. Data Security
We implement robust security measures to protect your personal information, including encryption and secure servers. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at support@steylo.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and we encourage you to review it periodically.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
How do I withdraw my consent?
If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information at any time, by contacting us at support@steylo.com
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - PAYMENT
We use Razorpay for processing payments. Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your purchase transaction data is only used as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
For more insight, you may also want to read Razorpay’s terms and conditions: https://razorpay.com
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 - COOKIES
We use cookies to maintain the session of your user. It is not used to personally identify you on other websites.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, please mail us at support@steylo.com.
Thank you for trusting Steylo. If you have any questions about this Privacy Policy, please feel free to contact us.
Contact Us
📧 Email: support@steylo.com
📍 Address: Ground Floor, Unit No. 012-E6B, Asmeeta Texpa II, Thane Kon City, Kongaon, Kalyan-Bhiwandi, Thane, Maharashtra - 421311
📞 Phone: +91 9152356155
